How to contact us
What information do we collect?
Personal information you provide to us
We collect personal information from you when you visit our Site, request a demo, subscribe to our newsletter or blog, respond to a survey, fill out a form, register for an event or webinar, or otherwise communicate with us or meet with us in person. The information you give us may include your name, employer, position, address, e-mail address, phone number or areas of interest. You can use our careers site, fossandco.com/careers, to learn about us and apply for open positions by submitting a resume and other information via email. We may also receive resumes from recruitment consultants, Foss & Company employees or other third parties. Resumes will typically include personal information, including name, contact details, information about academic and professional qualifications and experiences, your interests and the position at Foss & Company for which you are applying.
Personal information we receive from third parties
We may receive your personal information from event organizers, partner companies, or 3rd party data providers when you have given your consent.
Personal information we collect
“Do not track” signals
We do not respond to web browser “do not track” signals. As such, your navigation of our site may be tracked as part of the gathering of quantitative user information described above. If you arrive at our site by way of a link from a third party site that does respond to “do not track” requests, the recognition of any “do not track” request you have initiated will end as soon as you reach our site.
How do we use personal information?
- To respond to your questions and provide related customer services;
- To provide you with information about other goods and services we offer that are similar to those that you have already purchased, provided you have not opted-out of receiving that information;
- To notify you about changes to our site or other services;
- To detect and prevent fraud or other financial crime;
- To monitor and protect the security of our information, systems and network;
- For internal business intelligence purposes, product development and enhancement; and
- To ensure that content from our site is presented most effectively for you and your computer.
How do we manage email communications?
If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, surveys, and related product or service information. If at any time you would like to unsubscribe from receiving future emails, we include an unsubscribe link at the bottom of each email and on our website. You can also contact us on the details above. However, there are certain e-mails that Foss & Company may continue to send per your request or that are necessary for you to receive the full benefit of company services. For example, Foss & Company uses e-mail to deliver information that registered users request as well as provide details about customer account(s), delivery information, and operational information regarding existing products, services and systems.
Do we disclose any information to outside parties?
How long do we store your personal information?
We will store your personal information, in a form which permits us to identify you, for no longer than is necessary for the purpose for which the personal information is processed. We may retain and use your personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements and rights, or if it is not technically reasonably feasible to remove it. Consistent with these requirements, we will try to delete your personal information quickly upon request.
Children and privacy
Our site is not directed to children under the age of 13, if you are not 13 years or older, do not use our site. We do not knowingly collect personal information from children under the age of 13. If we learn that personal information of persons less than 13 years-of-age has been collected through our site, we will take the appropriate steps to delete this information.
Transfer of personal information outside of the European economic area (“EEA”) and international users
We are headquartered in the united states. Your personal information may be accessed by us or transferred to us in the united states or to our affiliates, partners, or service providers who are located worldwide. If you are visiting our site from outside the united states, be aware that your information may be transferred to, stored, and processed in the united states where our servers are located, and our central database is operated. By using our site, you consent to any transfer of this information.
Your European rights
Where date is collected in the EU, you have the right to ask us not to process your personal information for marketing purposes. We will usually inform you (before collecting your personal information) if we intend to use your personal information for such purposes or if we intend to disclose your information to any third party for such purposes. You can in certain circumstances exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your personal information (if such notices are presented to you). You can also seek to exercise the right by contacting us using the details above. Under European data protection law, in certain circumstances, you have the right to:
- Request access to your personal information
- Request correction of your personal information
- Request erasure of your personal information
- Object to processing of your personal information
- Request restriction of processing your personal information
- Request transfer of your personal information
- Withdraw your consent